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Windows 10 Remote Desktop is not working? Fix it now!

Windows 10 Remote Desktop is not working

In this article you will find out:

  • how to deal with this issue
  • how to protect your data

Are you ready? Let's read!

About this issue

To control your computer from another device, it is convenient to use the Windows 10 - Remote Desktop option. This feature requires an internet connection, so if your computer is having trouble with this, you will not be able to use this feature. Besides, there are some more factors that will lead to the “Windows 10 RDP not working” problem. For example, incorrect system configuration, activity and incorrect settings of antivirus and firewall, recent system and component updates, insufficient memory, etc. may cause the Remote Desktop feature to be inactive.

Let's deal with it!

1. Examine network connection

First of all, check your internet connection. To do this, you can try to simply open any page in your internet browser. If the attempt is unsuccessful, you will not fix the problem until the Internet connection is restored.

Be sure to enable remote connections. To do this, enter Remote settings in the search bar and in a new window activate the Allow remote connections to this computer function. Next, you should save your changes and try again to use the Remote Desktop Over Firewall feature.

In addition, sleep or hibernation has a negative impact on the use of the Remote Desktop feature, as many users have observed.

If the previous solutions didn't help, manually add the IP address and server name to the host’s file.

Note: for these actions you need administrator rights.

Go to C: Windows System32 Drivers etc and edit the host’s file using Notepad.

Another solution to the problem is to change the connection from public to private.

To do this, click the network icon on the taskbar and select your network connection. Next, select the name of the network connection and click on Private as the network profile. Save your changes and close the window.

2. Change Remote Desktop preferences

You may have a credential problem and therefore cannot use Remote Desktop. In this case, delete the credentials from the remote desktop and the problem will be resolved.

You can do this as follows: Press Windows Key + S and select Remote Desktop. Next, click on the "Remote Desktop Connection" button, go to the "Advanced'' tab and click the "Settings" button. Click on the option Remove credentials and wait for the process to complete.

3. Disable scaling

Scaling should be set by default and all Remote Desktop issues will most likely be resolved. To do this, open the Settings dialog, go to the System section and click “Disable Custom Scaling” and exit the dialog. Now log back in and the scaling should be set to default. All remote desktop problems will be resolved.

4. Adjust protection preferences

Quite often the firewall blocks Remote Desktop, in which case you need to change the firewall settings.

To do this, in the search bar type firewall and open Windows Defender Firewall, then go to Allow an application or function through Windows Firewall. Select "Change settings'', find the remote desktop, test it and click OK.

It happens that the antivirus can interfere with the operation of your system, including causing the error “Windows remote desktop not working”. Then you should disable or uninstall your antivirus to fix this problem.

5. Edit Registry

To edit the registry, press Windows Key + R and type regedit. Launch Registry Editor and in the left pane, navigate to the key HKEY_CURRENT_USER Software Microsoft Terminal Server Client. Then, in the right pane, right-click an empty space and select New. Then click on DWORD Value (32-bit) and enter RDGClientTransport as the name of the new DWORD. Select the newly created DWORD RDGClientTransport and set the value to 1. Now click OK to save the changes.

After making these changes and restarting your computer, check if the problem has been resolved.

Make sure your data is safe!

Any system errors and any incorrect actions can lead to file system failure and data corruption from the disk. In case of file system failure and data corruption, you can recover files using DiskInternals Partition Recovery.

Files can be of any type and size; it is not important for this software. As far as damage to the file system is concerned, the application is configured in such a way as to transform it to further recover all possible information. In addition, all disk partitions are accessible, without exception, so up to 99% of your information will be found and recovered. Looking ahead, be sure to try a feature like Preview.

You will make sure that any data will be found by the program in the form and quality in which it was before the loss. In addition, this feature is free to use. Therefore, download this program, save time and secure the accumulated information.

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