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Touchpad scroll is not working? Fix it now!

Here you will find out:

  • about this issue
  • how DiskInternals Partition Recovery can help you

Are you ready? Let's read!

Every laptop suggests using the touchpad if the mouse is not at hand. However, you may encounter the problem "laptop touchpad does not work with Windows 10". This can apply to a wide variety of laptop models: Acer / Lenovo / Toshiba / HP / Dell and this is most often due to a conflict between software. In addition, the laptop may have outdated drivers, hardware malfunction, etc.

To fix the “touchpad scroll not working Windows 10” error, follow the recommendations in this article.

1. Reload laptop

Normally, restarting your computer can automatically fix minor problems with Windows 10. Therefore, click the Start menu, select the Power button and click Restart Computer - if nothing happens and the touchpad does not work, you can try the other methods below.

2. Check preferences

You can check if the enabled touchpad is in the preferences.

To do this, click Start, select Settings, then open Devices and select the Touchpad section. If the touchpad is not turned on, turn the button to the "On" position under the touchpad.

In general, in order to turn on and off the touchpad, there are also hotkeys, usually this is pressing the Fn key and another key (on different computers, another key may be F8, F1, F6, F12). If you do not know which keys are required for your case, try pressing each option twice.

Another option to enable the touchpad:

Press the Windows + R keys at the same time, type cpl in the Run box, and press Enter.

Select "Device Settings", then click on the touch panel of the device, click the "Enable" button and save the changes.

3. Work with drivers

Any wrong, outdated or damaged touchpad driver can also lead to problems with the touchpad. Check it out and fix your drivers if necessary. To do this, press the Windows + X keys on your keyboard, select Device Manager and find a device with a touchpad in the list.

Right-click it and select the Update driver option from the list provided. After you click Search automatically for updated driver software, the computer will scan itself and the Internet to install the most recent touchpad drivers.

4. Install OS update

Updating the operating system itself, Windows 10 allows you to fix a wide variety of problems and errors on your laptop, including the ability to update and install all the latest available OS drivers. Open the section Settings, select Update & Security and click Check for Updates, after completion, you can check if the laptop touchpad is working.

5. Troubleshooting

Try to access advanced Windows 10 options to troubleshoot and fix problems with Windows 10. That is, you can try restarting your computer again, performing a system restore, booting into a command prompt to use various commands to fix disk errors, etc.

Need to roll back OS updates? Make sure your data is safe

You can also roll back your system to a time period when there were no problems with the touchpad yet. This method will help you a lot if you have two conditions:

  • you have created restore points on your computer in advance,
  • you have backed up recently saved data as all data saved after this restore point was created will be erased.

Nevertheless, you still have the opportunity to recover the necessary information from the laptop. With the help of a special data recovery application, you can recover absolutely everything that has not been overwritten.

Therefore, start returning data as early as possible, because every movement at the computer can overwrite important information forever. DiskInternals Partition Recovery is the very application that will become your trusted friend and make you feel like a wizard. After all, recovering any data using this application is like magic: you boot your computer, click on the Scan button and in a few minutes you will receive your data in its original form!

Along with the licensed one, there is also a free trial version of DiskInternals Partition Recovery with a preview of any recovered file (right-click any found file and select "Preview in new window"). You can download this tool right now from the official website and try to recover any lost information in a trial version.

If you purchase a license, you will have an option to export recovered data, as well as a technical support option, which is valid for a year after purchasing a license. In addition, you can activate the Recovery Wizard at the beginning of the recovery process (in the Welcome window) and not worry about anything. So, good luck with this magical process!

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