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Here is What to do if Active Directory Domain Services are Currently Unavailable

In this article you will find out:

  • how to deal with this issue
  • how to protect your data

Are you ready? Let's read!

About This Issue

When connecting a new printer, you may have problems. At first everything goes fine, you install the appropriate drivers, activate the printer, but then something goes wrong and you cannot access your printer. This problem can occur on any version of the operating system, including Windows 10.

There are many ways to solve the Active Directory Domain Services Unavailable Windows 7/10 problem: Login as administrator, restore the registry, update the system, etc. Let's talk about the options to solve the problem once and for all.

1. Use Admin Rights

Perhaps you are logged in without administrator rights. Check this first. After all, if you do not have enough rights, it’s unlikely you will be able to use the printer. So, press Windows + S on your keyboard and open Troubleshoot. Click on Select Printer and follow the instructions on the screen.

2. Examine Connection Preferences

  • You can check the network setup.

Open the Control Panel, go to Printers and click Add New Printer. Next, click Network Printer, then Find a Printer and check if it works correctly.

  • According to the opinion and experience of some users, you might want to reinstall the Office Suite.

Yes, at first glance there is no logical connection, but it really works.

  • You can also reboot your router; if it does not help, turn off the firewall for a while.

If you are dealing with an Active Domain Directory Services Unavailable problem, you may also receive a message that one / more network protocols are missing on your computer. From experience, by fixing the network protocols you should be able to properly install and use your printer.

So, open Settings, go to the Network and Internet section. Then select Wi-Fi, go to the Change Adapter Settings section and right-click the problem adapter.

Next, open Properties, click Install, and then click on Protocol.

You will see a list of protocols. Install all of them. After the installation is complete, restart your computer and check if you got rid of the Active Domain Directory Services Unavailable Windows 10 error.

3. Change OS / Device Preferences

If the previous steps did not help to solve the problem, give your account full control over PrinterPorts and over Windows.

This is not very easy to do, since you will need to make changes to the registry.

So, go to Start and type regedit in the search bar. Once you start Registry Editor, find the following key:


Microsoft WindowsHKEY_CURRENT_USER> Software> Microsoft> Windows NT> Current Version

Next, go to the Current Version menu. Right click on Devices and select Permissions. Here you need to select to activate the Full Control option.

Next, in the same way, set the full control permission on both PrinterPorts and Windows.

4. Troubleshooting

You can run Microsoft's built-in printer troubleshooter.

If you have Windows 7 or Windows 8.1, you will have to download this printing troubleshooter from the Microsoft website.

If you have Windows 10, then this is not necessary. You should do the following: open Settings, then go to the Update section. Finally click on the Troubleshoot button. Next, find the printer troubleshooter and run it. After the process completes, check your printer to see if the error is current or not.

5. Scan the System

Full system scan for viruses, malware, etc. can also help you set up your printer correctly. It can be either third-party antivirus solutions or the built-in Windows antivirus.

6. Work with the Registry

Registry recovery is best done using a special tool(CCleaner, Wise Registry Cleaner, etc.). This is the safest thing.

Alternatively, use the Microsoft System File Checker. This will help you check the integrity of all protected system files and fix them automatically.

You need to go to Start, type cmd, and select Command Prompt as administrator.

Here is the basic command: sfc / scannow, press Enter.

As soon as the utility completes the check, you will see a detailed report. Hopefully it solved your problem.

You need to recover all corrupted data, as well as make a disk image before using the last solution

This will secure your data and your system completely. For such a difficult mission, it is best to choose professional software. According to the experience and recommendations of many users, DiskInternals Partition Recovery is the best solution for its goals and objectives. The application allows you to recover files not only on a PC, but also on most well-known external storage devices. Plus, you can open partitions on external storage devices, including macOS or Linux. There are three modes of scanning the file system:

  • Quick scan. This will allow you to find deleted files lying superficially on the disk, which will save you time.
  • Full scan mode. It will analyze the entire file system and find files deep in it. Of course, this is not a quick process, so be patient.
  • Reading mode. It allows you to open damaged partitions on the disk.

A nice addition to DiskInternals Partition Recovery is the obligatory but free preview of the files available for recovery. You just need to buy a license and data recovery will no longer be a problem. Save your data to any storage device. And free technical support for users who have questions about using DiskInternals Partition Recovery is a nice bonus for every client of the company.

7. Refresh Windows

Install the latest Windows updates using Windows Update. This will fix all the errors and problems that have arisen with your system, including the Active Domain Directory Services Unavailable problem.

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