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Last updated: Nov 22, 2021

Pictures won't import to the computer? Fix it now!

Windows 10 has a wide variety of errors, but this article focuses on problems sending a photo from your external devices to your computers.

Here are some messages you may come across on your way:

  • Importing photos in Windows 10 is not allowed - then choose another directory to import.
  • Importing photos does not work/slows down - then try disabling your antivirus.
  • Windows 10 Photo app won't import images - then check your camera settings.
  • Importing photos doesn't work on an iPhone - then try switching to a Mac laptop.

Now let's get down to solving this problem using the most common and effective methods.

Let's fix it


Modify security

Change your security settings as follows:

  • Open File Explorer, right-click the Pictures folder, and click Properties.
  • On the Security tab, go to the Username section and click Home Users.
  • In the "System Permissions" line, click "Full Control".
  • Give full access to the "Group" section.

Examine PC settings

You can also change the default settings for the Pictures folder.

  • Open File Explorer, locate the Images directory and right-click on it.
  • Next, click on the "Properties" menu and go to the "Location" tab.
  • Click "Restore to defaults", then you should save the changes.
  • Now the problem with importing photos should be finally resolved.

Check camera preferences

Check your camera settings, maybe the problem lies in them. Go to the camera's USB connection settings. If set to Auto, you will not be able to transfer your photos.

Alternatively, open the camera settings and select the MTP or PTP mode. Only then should you try to import the photos.

Turn off system protection

Of course, antivirus protects you from malware, but it can also cause problems with importing photos.

Since all cameras and phones are connected to the computer via a USB cable, antivirus tools block these devices by default. In this way, they prevent the spread of malware.

Transfer files manually

You can transfer photos manually.

To do this, connect your phone to your computer, open This PC and navigate to your phone. Open internal storage, go to DCIM, and then to Camera. Now move the required photos to the desired directory on your PC.

Alternatively, you can plug your SD card into your card reader, right-click the new drive on the PC that represents your SD card, and choose Autoplay.

These methods are just workarounds and are temporary in nature, but they are quite applicable in critical situations.

Use admin rights

You can also run the Photos application as an administrator.

To do this, find your photo import application, right-click it and select "Run as administrator". If this helps you, configure the application so that it always uses administrative rights. To do this, right-click the desired application and select Properties from the menu. On the Compatibility tab, select the Run this program as an administrator check box and save your changes.

Need to restore your photos?

DiskInternals Uneraser is specially designed for both advanced users and beginners to recover files and open corrupted data on the system. After all, no user is safe from losing photos. This can happen for a number of reasons, depending on and beyond the control of the user - these can include virus and virus attacks, power outages, and accidental deletion of data on the disk.

With DiskInternals Uneraser you can recover data of absolutely any format and size. The program works with both external and internal storage devices and includes most of the most common devices such as HDD, SSD, flash drive, memory cards, IDE drive, SATA drive, external hard drive, SCSI drive, etc.

Never before has the recovery process been so simple and effective. You just need to follow the intuitive instructions of the recovery program step by step, and after a short period of time to scan the file system, you will see the result. By the way, scanning is available in three options - "reader", "uneraser" or "full recovery". All your deleted photos will be displayed in a special preview of files available for recovery. You won't pay a cent for such a valuable bonus. This is done specifically for you to get acquainted with the brilliant possibilities of working with DiskInternals Uneraser also exists in a demo version. If you are satisfied with the program and want to start saving data, purchase a license key and use DiskInternals Uneraser in any situation.

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