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Restore any deleted or corrupted file from NTFS, FAT32/exFAT/FAT, APFS, etc.

Photoshop says it is not a PNG file: fix it now!

Here you will find out:

  • how to fix this issue
  • how DiskInternals can help you

Are you ready? Let's read!

About this issue

Adobe Photoshop is an image editing and processing software for the Windows platform and supports all image formats from JPG to PNG. Sometimes, problems with this application occur and users report Not a PNG file error. As a result, the image is not loaded into the work area and cannot be edited. This error is not critical and there is a whole list of possible fixes, let's try it!

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Update the app

In order for Adobe Photoshop not to lose its relevance, to constantly improve and delight its owners, it is regularly updated. As a result, you get new features, improved compatibility and fixes for any bugs that have arisen. Therefore, if your program requires an update, do it urgently.

Examine specified file

Try changing the file extension to get rid of the “photoshop says not a PNG file” error. To do this, open the folder where the problematic image is saved and right-click it. Next, select "Open with Notepad" and pay attention to the first character:

  • ÿØá - means that this is a JPG image
  • ‰ PNG is a PNG
  • ÿØÿá - means that you need to change the extension of the image to JPG.

Next, go to explorer and check the File name extensions box. Select the desired image with the right mouse button and click Rename. Change the file extension from PNG to JPG. Save the change and try opening the file in Photoshop.

Resave the file

To implement this method, right-click the image and open it with Paint. In the application, on the taskbar, select File, click Save As, and save the image as a PNG file. Now try opening the image in Photoshop without errors.

Change graphics preferences

To use Adobe Photoshop without photoshop not a PNG file error, you must disable the graphics processor. Launch Photoshop, go to Edit and select Preferences. Next, open Performance and go to the tab "Performance"- disable the "Use GPU" function. Now restart Photoshop and drag the problematic image to the Stage and check if the PNG file error is resolved.

Change the app preferences

Resetting Photoshop is also a great way to get rid of the “photoshop says not a PNG file” problem. To do this, in Photoshop, click Edit and open Preferences. Go to the "General" tab and click on the "Reset settings on exit" option. Restart your computer, then launch Photoshop and try to access the problematic image.

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