What should you do in case of 0xc00d36e5 error?

Causes of the 0xc00d36e5 error

Although Windows is somewhat prone to displaying several error messages, those errors don't happen without a cause. If you're faced with a 0xc00d36e5 error, below are the possible causes of the error and you can fix things up.

Causes:

• Custom settings,
• Insufficient power supply,
• Corrupt registry entries,
• Third-party app conflicts,
• Missing codecs.

Method 2: Play the video in Safe Mode

Another way to troubleshoot the 0xc00d36e5 error is to playback the troublesome video in "Safe Mode." follow the steps below to quickly boot to safe mode on Windows 10.

• Press Windows key + I to launch the Windows Settings page,
• Click on Update & Security and then “Recovery”,
• Now, click on the “Restart Now” button under "Advanced Startup”,
• You will presented by a “Choose an Option” screen, go to Troubleshoot >>> Advanced options >>> Startup Settings >>> Restart,
• Select the option to “Save Repaired Files”,
• Now your PC will start the rebooting process; however, be fast enough to press 4 or F4 key to boot into Safe Mode.

When in safe mode, try playing the video again; if it played while you're in safe mode, then the issue is with your drivers - you need to update them.

Method 4: Use video recovery software tool

When you've tried and none of the methods above worked for you, then you should try using video recovery software. Interestingly, the DiskInternals Video Recovery software is a powerful tool that helps to recover corrupt or deleted video files. This software is efficient, easy to use, and supports a bunch of handy features.

It goes on to support cameras such as Sony, Canon, Nikon, GoPro, etc., and file systems such as NTFS, FAT, exFAT, ReFS, Ext2/3/4, etc. Also, DiskInternals Video Recovery supports video codecs for different video types, including 3GP, MPEG, AVI, MOV, MP4, WMV, etc. This software is versatile and can recover virtually any video file, irrespective of how the file was lost.